Terms
Terms and Conditions
Last updated: March 21, 2026
These Terms and Conditions govern access to, navigation of, and use of the YUGENZO website, as well as the purchase of products through this online store.
By accessing this site or making a purchase, you agree to these Terms and Conditions, as well as all other legal texts linked to the website.
1. Store Owner
This online store is owned by:
YUGENZO
Sants 133, 2º1ª
08028 Barcelona, Spain
hello@yugenzo.com
2. Purpose
Through this website, YUGENZO provides information about its brand universe and makes a selection of products available to users for online purchase.
3. Use of the Website
You agree to use this website lawfully, appropriately, and respectfully, and not to use it for fraudulent or unlawful purposes, or in any way that may impair the operation of the site, YUGENZO, or third parties.
We reserve the right to limit, suspend, or cancel access to the site or certain services in the event of improper use.
4. Products and Availability
All products displayed on the website are subject to availability.
We endeavor to describe and display products as accurately as possible. However, slight variations in color, texture, or appearance may occur due to screen display or the inherent nature of certain materials.
YUGENZO reserves the right to modify, replace, or discontinue products at any time.
5. Prices
All prices are shown in euros (€) and include, where applicable, applicable taxes, unless expressly stated otherwise.
Shipping costs, if applicable, will be shown separately during the checkout process before the order is finalized.
YUGENZO reserves the right to change prices at any time without affecting orders that have already been confirmed.
6. Purchase Process
To make a purchase, you must follow the ordering process enabled on the website and provide the necessary information accurately and completely.
Once the purchase process is complete, you will receive a confirmation email. This confirmation does not necessarily imply final acceptance of the order if there is any issue related to availability, payment, shipping address, or exceptional circumstances.
We reserve the right to reject or cancel orders when there is a justified reason.
7. Payment
Payment will be made using the methods available in the store at the time of purchase.
Transactions are processed through secure payment providers. YUGENZO does not store full bank card details used during the purchase process.
8. Shipping and Returns
Shipping terms, estimated timeframes, issues, returns, and, where applicable, exchanges are governed by our Shipping and Returns pages, which form part of these Terms and Conditions.
We recommend reading them before making any purchase.
9. Right of Withdrawal
Where recognized by applicable law, customers may exercise their right of withdrawal within the corresponding legal period, except in cases where, due to the nature of the product, such a right does not apply.
The specific conditions for exercising this right are detailed in the returns policy.
10. Intellectual and Industrial Property
All content on this website—including text, images, design, visual identity, logos, names, compositions, and graphic elements—is owned by YUGENZO or used with authorization, and is protected by applicable laws.
Reproduction, distribution, modification, or use without prior written authorization is prohibited.
11. Liability
YUGENZO shall not be liable for:
- technical interruptions or errors beyond its control
- damages resulting from improper use of the site
- temporary availability failures
- third-party content or services linked from this website
In any case, our liability to the customer will be limited in accordance with applicable law.
12. Data Protection
The processing of users' personal data is governed by the provisions of our Privacy Policy.
13. Modifications
YUGENZO may update these Terms and Conditions at any time. The current version will always be the one published on this page.
14. Applicable Law
These Terms and Conditions are governed by Spanish law.
In the event of any conflict or dispute, the parties shall submit to the competent courts and tribunals in accordance with applicable law.
15. Contact
If you have any questions regarding these Terms and Conditions, you can write to us at:
or by post to:
YUGENZO
Sants 133, 2º1ª
08028 Barcelona, Spain